Comments on: An Exercise in Inefficiency http://www.zackrippy.com/2006/09/11/an-exercise-in-inefficiency/ Wed, 10 Mar 2010 13:28:25 +0000 http://wordpress.org/?v=2.6.2 By: Zack http://www.zackrippy.com/2006/09/11/an-exercise-in-inefficiency/#comment-1217 Zack Mon, 11 Sep 2006 22:53:06 +0000 http://www.zackrippy.com/2006/09/11/an-exercise-in-inefficiency/#comment-1217 You're right. I could have renewed by mail - IF I would have even received the renewal cards. Nope. Never received them. That should have been in my post. We moved (back in November) and mail is still forwarded here, yet we never received anything for either car. Every other company or agency manages to find us - but not them. I've never had a vanity plate, so I have no experience with that, however, unless you have an organizational plate (ie, a college, civic group, etc) where the money goes to the organization, there's no good reason to charge for a "standard" custom plate. The check thing is assinine too. I did have the option to pay with my debit card, which is nice, but that is not possible by mail. And the out-of-state thing is a ridiculous holdover from the past. You're right - there is no need for the in-state requirement. Online renewal should be availble online as well. No excuse for that. I am sure it would save money in the long run if implemented right. Ahh well. Very frustrating way to spend a morning. You’re right. I could have renewed by mail - IF I would have even received the renewal cards. Nope. Never received them. That should have been in my post. We moved (back in November) and mail is still forwarded here, yet we never received anything for either car. Every other company or agency manages to find us - but not them.

I’ve never had a vanity plate, so I have no experience with that, however, unless you have an organizational plate (ie, a college, civic group, etc) where the money goes to the organization, there’s no good reason to charge for a “standard” custom plate.

The check thing is assinine too. I did have the option to pay with my debit card, which is nice, but that is not possible by mail. And the out-of-state thing is a ridiculous holdover from the past. You’re right - there is no need for the in-state requirement.

Online renewal should be availble online as well. No excuse for that. I am sure it would save money in the long run if implemented right.

Ahh well. Very frustrating way to spend a morning.

]]> By: Drew http://www.zackrippy.com/2006/09/11/an-exercise-in-inefficiency/#comment-1216 Drew Mon, 11 Sep 2006 22:14:22 +0000 http://www.zackrippy.com/2006/09/11/an-exercise-in-inefficiency/#comment-1216 This is all you have to complain about? Clearly my bad attitude hasn't rubbed off on you yet. ;-) For starters, how about that you were there in the first place? It's 2006! You shouldn't even have to step foot out of your house to renew your tags! At least up here in Autauga County we can renew by mail. Was that not an option for you? I just mailed in my renewals and can think of only three things about the experience I didn't care for. First, they assume that I want to keep my current plate. I have a personalized tag that they charge me an extra $50/year for (someone please explain to me why). I'd like to get a regular plate instead, but since there's no option for that when renewing by mail I assume I'd have to visit the DMV. I'd rather eat the $50. Second, I have to write my drivers license number down on the renewal form. Why? This strikes me as something that was added to the form 20 years ago and nobody's had the gumption to remove it. Don't they know who I am by now? Last year I forgot to add it and it took them over a week to return it to me for correction. Finally, they don't take credit cards or debit cards. Only checks (by mail), and they can't be from out of state. The in-state check thing is extra stupid because the Check 21 act the Feds enacted almost two years ago has made it impossible to float a check. Anyway, I just don't understand why everything isn't available online. I've got to hand it to the state of Florida (and Okaloosa County), where I last lived. Not only could the entire vehicle registration process be completed online, but one could view property values, get a fishing license and pay traffic citations online. This is all you have to complain about? Clearly my bad attitude hasn’t rubbed off on you yet. ;-)

For starters, how about that you were there in the first place? It’s 2006! You shouldn’t even have to step foot out of your house to renew your tags! At least up here in Autauga County we can renew by mail. Was that not an option for you? I just mailed in my renewals and can think of only three things about the experience I didn’t care for.

First, they assume that I want to keep my current plate. I have a personalized tag that they charge me an extra $50/year for (someone please explain to me why). I’d like to get a regular plate instead, but since there’s no option for that when renewing by mail I assume I’d have to visit the DMV. I’d rather eat the $50.

Second, I have to write my drivers license number down on the renewal form. Why? This strikes me as something that was added to the form 20 years ago and nobody’s had the gumption to remove it. Don’t they know who I am by now? Last year I forgot to add it and it took them over a week to return it to me for correction.

Finally, they don’t take credit cards or debit cards. Only checks (by mail), and they can’t be from out of state. The in-state check thing is extra stupid because the Check 21 act the Feds enacted almost two years ago has made it impossible to float a check.

Anyway, I just don’t understand why everything isn’t available online. I’ve got to hand it to the state of Florida (and Okaloosa County), where I last lived. Not only could the entire vehicle registration process be completed online, but one could view property values, get a fishing license and pay traffic citations online.

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